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Dec 06, 2023
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Printing sometimes varies from our expectations, especially when it stops accepting our orders. Users highly prefer Canon printers for completing professional or personal work. But things go out of control when a Canon printer starts experiencing an offline error.
The Persistent offline issue instantly causes disruption to workflow, resulting in work not being submitted on time. In this blog, we will share with you the main reasons that will answer your question: why is my Canon printer offline? Apart from that, you will get a chance to learn solutions that can help you resolve this printer offline issue and get your printing device back online.
What are the Reasons for Canon Printer Offline?
Some of the prominent reasons why Canon printers keep going offline while accessing it during the printing or scanning activities are as follows:
Poor Network
One of the vital reasons can be a weak or unstable network connection. The network can be a poor internet connection or a USB cable, which directly affects the performance of the printer.
Printer Status
You need to check that your printer is on and has sufficient paper, ink, and toner. In addition, you can also see the printer’s display panel or status light for any error message.
Driver Issues
Having an outdated driver issue is another reason that can be the reason for the printer’s offline problem. With the previous version of the driver, your printing device won’t be able to understand the command given, and neither will accept it.
Printer Queue Issues
Tons of print jobs stuck in the print queue can cause your Canon printer to go offline. The user should clear the print queue regularly to ensure that the printer works smoothly without any technical errors. On the other hand, the printer spooler service on your desktop can be another reason.
Software or Operating System Issues
Sometimes, the communication between the system and printer gets affected when the operating system isn’t updated. To get a permanent solution to the offline error, the user should update their system from time to time.
Since you’ve learned about the reasons why your Canon printer says offline, let us introduce you to the methods to fix the Canon printer offline problem.
Fix 1: Reconnect Your Device to a Wireless Network
Is your Canon printer offline but connected to Wi-Fi? One of the easiest ways to fix this problem is by reconnecting the device to the Wi-Fi router. Take the help of the below steps to resolve the Canon printer showing as offline:
First, start searching for your Canon Wi-Fi button and hold it for a few seconds.
Second, keep holding the button till the Wi-Fi light starts blinking.
Third, when the light seems to blink blue repeatedly, tap the router WPS button.
Now, the light will keep blinking while the available networks are being searched and connected to the access points.
After the wireless network connection comes to an end, the light will last long.
Fix 2: Restart the Print Spooler Service
In addition to the Canon printer showing as offline, the user can solve it by restarting the print spooler services. To resume the spooler services, they’ve to go through the following steps:
Commence the process by switching on your system and pressing the Windows + R keys at the same time.
After pressing the keys, a Run dialog box will appear on the left side of your system.
Now, write services.msc and tap the OK option.
Next, a window sharing various services will appear on your system screen.
Following this, select any one of the services and click the P key.
Now, keep holding the key till the time Print Spooler will get highlighted.
Further, right-click on the service and tap the Properties option.
After this, go to the General tab and press the Stop > OK button.
Following this, the service will temporarily get disabled, and you’ll finally get free from the Canon printer offline issue.
Apart from these two ways, the user can also solve your why is my Canon printer offline worries by focusing on the given ways below.
Fix 3: Disable the Use Printer Offline Feature
Turning off the Use Printer Offline option can assist the user in fixing the Canon printer offline error. To complete this procedure, they’ve to complete these six steps:
Begin the method by tapping the Start button and then the Control Panel.
Now, look for Hardware and Sound > Devices and Printers.
Next, click on your printer model and right-click on it.
After doing this, tick the See what’s printing > Printer option.
Further, uncheck the Use printer offline > Cancel all documents box.
At last, reconnect your Canon printer and give it a printing command as per your choice.
Equally important, one more practice that will assist you in fixing your Canon printer offline problem can come to an end by considering the following method.
Fix 4: Uncheck the SNMP Uncheck Enabled
A Simple Network Management Protocol known as SNMP helps you grab details from your printing device and then handle them. The review of the below steps will give you an idea of modifying your Canon printer status from offline to online.
To begin with this method, you need to start looking for your Canon printer model.
After founding the model, right-click it and choose Properties > Ports.
Now, tap the Configure Port, and you will come across SNMP status enabled.
Next, you have to uncheck the status by selecting the OK option.
After making all the essential changes, close the window present on your system screen.
Finally, the why is my Canon printer offline issue will eventually get settled down.
Final Words
Following these Canon printer offline troubleshooting methods, users will be capable enough to change their respective printing devices back from offline to online. Apart from that, you also need to focus on the root causes of the Canon printer staying offline. Besides, remember to perform these tasks regularly for better performance and get the appropriate printout. If you are still coming across the question of why is my Canon printer offline, refer to these FAQs.
Frequently Asked Questions (FAQs)
How Do I Resolve Canon Printer Offline Error?
To ensure that your Canon printer doesn’t face an offline error while accessing it, you need to consider these details:
● Execute frequent maintenance tasks like cleaning printer heads, updating firmware, etc.
● Keep checking your printer driver update status from Canon’s official portal via wired or wireless network.
● Be careful while installing any new software or updates, as they can interfere with software compatibility.
How Can I Change My Canon Printer Back To Online Via A USB Cable?
Read these steps to change Canon offline status back to online via USB cable:
1. First, you need to delete your printer model from your Mac device and uninstall its driver.
2.Unplug your Mac and printer via a USB cable and install the driver’s updated version.
3. Next, press and hold on the power button of the printer and reconnect it via a USB cable.
4. After that, go to System Preferences and add your printer model by pressing the + symbol.
How To Clean Print Queue On Windows?
Go through the following steps for your Windows printer queue:
First, open the Control Panel and tap the Devices and Printers option.
Next, right-click on your Canon printer and press See what’s printing.
In the print queue window, choose all the jobs and click the Cancel button.
Lastly, close the print queue window to finish the process.
Source : Fix My Canon Printer Offline Error
